Refund Policy
At OGBRVNDED, we strive to deliver products that reflect quality, class, and attention to detail. However, we understand that issues may arise, and we are here to help.
- Ready-Made Items: Refunds are available for ready-made products returned within 7 days of delivery.
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Custom Orders: Due to the nature of customized tailoring, we do not offer refunds on custom-made or personalized items unless the item is damaged or incorrect due to our error.
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Items must be unused, unwashed, and in original packaging with tags intact.
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Proof of purchase is required (order number and receipt).
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We reserve the right to reject returns that do not meet these conditions.
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Gift cards
- Final sale items
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Customized or tailored items unless defective or incorrectly made
If your item is defective or the wrong size, contact us within 3 days of delivery. We’ll gladly arrange an exchange or fix.
Email: ogbrvnded@gmail.com
Subject: “Return Request – Order #[Your Order Number]”
Include:
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Reason for return
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Photos (if applicable)
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Your contact details
We’ll respond with return instructions.
Return shipping is the responsibility of the customer unless the item was incorrect or faulty.
OGBRVNDED is not liable for any direct, indirect, or incidental damages resulting from the use—or inability to use—this website or products purchased from us.